Why You Should Read This Book Perhaps you have experienced it once before in your own body: In a price negotiation, at a meeting or during a presentation you engages another person improperly and personally. "How long have you actually been in sales?", "You go there but just to your career" or "you do not have your team under control". Whether dominance gestures, killer phrases, polemics, Black-Peter-games or threats - the methods of intimidation are diverse, devious and for most of us an undeniable part of everyday working life. This book shows how we should respond to such attacks below the belt and how we can avoid it, that it to come about. What us should always be aware: we pay such an attack in the same coin back and turn our sneaky colleague with a masterful spell out, we usually carry only a temporary victory - because now we have created an enemy of us everyday work wants to hell. He will not forget the humiliation and at every opportunity trying to retake by revenge victory. Our dilemma is thus that although we won in a dispute, but have simultaneously lost a colleague. The healthier, wiser and wiser way is "to renounce victory, in order to win." Instead we therefore engage in an emotional combat, we pick the attacker simply with our boat and bring him to let personal feelings outside in front and to speak only of the subject content. As the successful and what else do we have to consider everything in occupational stress, shows you this book.