社会交往活动最重要的工具是语言，只有很好地运用语言，社交活动才能顺利地进行。学会说话，实际上是学习一门综合性的学问，是一门艺术。礼仪，顾名思义即礼节和仪容。中国是一个拥有五千年悠久文明传统的礼仪之邦，礼仪的内涵极为广泛，它渗透于人们生活的方方面面。优秀的口才和全面的礼仪知识不是与生俱来的，它依赖于我们每个人后天的刻苦学习和锻炼。学会说话，懂得礼仪对提高和强化社交及职业修养有很好的帮助。(The most important tool of social communication is language, and only using language appropriately, social activities can be carried out smoothly. Learning to speak, in fact, is to learn the comprehensive knowledge and is an art. Etiquette, as the name suggests, is manner and appearance. China is a state of ceremonies with 5000 years history of civilization tradition and the connotation of etiquette is extremely wide, and it penetrates in every aspect of life of people. Excellent eloquence and comprehensive knowledge in etiquette are not innate and they depend on the hard work and training of all of us. Learning to speak and knowing etiquette can have a good effect on improvement and reinforcement of social communication and occupational cultivation. )