本教材内容分为服务礼仪和形体训两大部分，涉及商务礼仪、职场礼仪、仪式礼仪、举止礼仪、形体训练、韵律训练六个项目。本教材适用于高职院校旅游类专业(旅游管理、酒店管理、会展策划与管理等专业)以及航空服务类专业，同时也可作为各类培训机构、服务性企业以及其他各类企业相关工作者的参考资料。（The content of this teaching material is divided into two parts: service etiquette and physique training, involving six aspects such as business etiquette, workplace etiquette, ritual etiquette, etiquette, physical training and rhythm training. This textbook is suitable for the major of tourism in Higher Vocational Colleges (such as majors of tourism management, hotel management, exhibition planning & management), and aviation service major. Meanwhile, it can also be used as reference material for relevant workers in all kinds of training institutions, service and other kinds of enterprises. ）