Learn how to say "no" to your boss's unrealistic deadline; deal with coworkers who depend on you to pick up the slack, or ask you to chip in for expensive gifts; refuse a customer's impossible request; object to your spouse's poor financial decision; respond to your child's begging; or turn down a friend's demands on your time. Simple Scripts to Say "No" Without Guilt is a fun, positive, motivational program what helps you build the skills and confidence to say "no" when you need to, and to communicate honestly and effectively with coworkers, bosses, friends, family members, and clients.